1. Introduction

Welcome to Watcholia. Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or use our website and IPTV services.

By using Watcholia.com, you agree to the terms of this Privacy Policy.

---

2. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number (including WhatsApp)

• Account Information: Username, password (encrypted), subscription preferences

• Payment Information: Billing details through secure third-party payment providers (we do not store full credit card information)

• Device & Usage Data: IP address, device type, browser type, access times, and pages viewed

• Communication: WhatsApp messages or emails exchanged with our support team

---

3. How We Use Your Information

We use your information to:

• Provide and maintain IPTV services

• Process payments and manage subscriptions

• Respond to support requests and messages

• Improve user experience and service performance

• Prevent fraud and enforce our terms of use

---

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Trusted third-party providers (for payment processing and hosting)

• Legal authorities, if required by law

• Customer support tools (such as WhatsApp Business for direct communication)

---

5. Data Security

We implement strong security measures to protect your data, including encryption, firewalls, and secure login systems. While we strive to protect your personal information, no system can be 100% secure.

---

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze traffic. You can control cookie settings through your browser.

---

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Withdraw consent or object to certain uses

• Request data portability

To exercise any of these rights, please contact us via WhatsApp at +1 (236) 260 0238.

---

8. Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from minors.

---

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We recommend reviewing this page periodically.

---

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, you can contact us:

📧 Email: support@watcholia.com
📱 WhatsApp: +1 (236) 260 0238